Telephone - 01553 769088

Privacy Policy

We are committed to protecting your privacy. All your information is collected and handled lawfully in accordance with the Data Protection Act 1998 (as amended from time to time).

This privacy policy should be read in conjunction with the website terms and conditions.

Information we collect:

We collect information that you actively provide us with, either when requesting a quote or purchasing a product or service from us. In addition, we may search external sources (e.g. the edited electoral roll, county court judgments, bankruptcy registers) to assess your insurance application and check your information is accurate. These searches may be recorded by credit agencies but won’t affect your credit standing. If you proceed to purchase a policy, please be aware that these searches may be conducted again when your policy is due for renewal.

Information we hold about you may be used for the following purposes:

To enable us to identify you when you contact us or we contact you
To enable us to identify products or services for which you may be eligible
To consider any applications for products or services you may make
To help administer and contact you about improved administration of any products and services we have provided previously, now or in the future
To assist in making decisions on any claim you may make
To help to prevent and detect fraud or loss
To contact you in any way, where you have previously consented, about products or services offered by us

Disclosure of information collected to third parties:

Your information will only be disclosed to third parties in the following circumstances:

You have given your consent or disclosure is required or permitted by law or regulation
It is necessary for the performance of your agreement with us
The relevant third party provides services to you in connection with our agreement with you
The relevant third party is a credit reference agency or fraud prevention agency.

Dealing with others:
In some circumstances we may deal with people who contact us on your behalf, such as family members however we will not disclose any personal information we hold about you. If you would prefer us to deal only with you, please let us know. Where you give us information on behalf of someone else you confirm that they are aware of and accept our privacy policy.

Storage of information:
Any personal information is held safely with our security systems preventing unauthorised access.

Web logs:
Web logs are mantained in order to analyse the popularity of our web site.
These will not reveal any details about you or impact on your privacy in any way.

Preventing further contact:
If you decide at any time to that you do not want to receive information about other products and services offered by us please let us know. You can contact us on 01553 769088.

Privacy policy changes:
We will always post any changes made so that you are always aware of how we use your information.

If you have any queries in relation to our Privacy Policy please use the contact us form on our website or write to us at: The Insurance Office, 24 Tuesday Market Place, Kings Lynn, Norfolk, PE30 1JJ.

Get In Touch

We are open: 9am-5pm Monday to Friday.
Telephone: 01553 769088

Use our online form